SSE: 0800 980 8476

Call SSE on 0800 980 8476

Manage your electricity account over the phone by calling Southern Electric (now SSE) on their freephone contact number 0800 980 8476.

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Thank you for calling SSE Southern Electric. Your call may be recorded for training or monitoring purposes.

To help us connect your call as quickly as possible, please press the Star key on your phone twice. Using your telephone keypad, please enter your complete 10-digit customer account number, which is located on the right-hand side of your bill. Either speak it, or enter it on your telephone keypad.

  1. If you are calling to tell us you have moved, or are about to move, press One.
  2. To update your estimated account, or give a meter reading for your next bill, press Two.
  3. If you credit a meter with a key, or a card, press Three.
  4. For all other enquiries, press Four.
    1. If you would like to pay your bill by debit or credit card, press One.
    2. If you are having difficulty paying your bill, press Two.
    3. If you would like to save money by paying by direct debit, or have a query regarding your direct debit or standing order payment, press Three.
    4. For all other enquiries, press Four.
      • Thank you. Please wait while I transfer you to one of our customer service advisors.
    5. To hear the list of options again, press Zero.
  5. To hear the list of options again, press Zero.
SSE Southern Electric (working hours)

Thank you for calling SSE Southern Electric. Your call may be recorded for training or monitoring purposes.

Although the office is now closed: you can still report a gas emergency, or use one of our automated services. Please select one of the following options.

  1. If you are calling to report a gas emergency, press One.
  2. To update your estimated account or give a meter reading for your next bill, press Two.
  3. If you have already contacted us to arrange to move home, and are calling back with your opening or closing meter readings, press Three.
  4. If you would like to pay your bill by debit or credit card, press Four.
  5. To hear the list of options again, press Zero.
SSE Southern Electric (out of hours)