You cannot call 0345 numbers for free on any UK mobile network unless you have inclusive minutes as part of your tariff agreement, otherwise you will have to pay a per-minute rate with a connection charge.
What are 0345 numbers?
Telephone numbers starting with 0345 prefixes are national UK helplines used for a variety of purposes including customer service support, sales, donations and general enquiries. Their use became prominent from 2015 following a change in legislation which outlawed the use of the more-expensive 0845 numbers for use as post-sales customer care support.
Per-minute cost of calling 0345 numbers on UK mobile networks
- Customers on EE mobile tariffs will pay a per-minute fee ranging from 30p to 50p to call 0345 numbers.
- Cost of calling 0345 numbers on O2: customers on an O2 pay & go tariff currently pay 30p per minute to phone 0345 numbers, if you are on a monthly contract and you have run out of minutes you will have to pay a 35p rate.
- How much does it cost to call 0345 numbers on Vodafone? You will have to pay either a rate of 30p (pay as you go) or 55p (pay monthly) to phone 0345 numbers using the Vodafone network.