Npower: 0800 073 3000

Call Npower on 0800 073 3000

Contact Npower on their freephone customer service helpline – their phone number is 0800 073 3000.

Good afternoon and welcome to Npower. With our new Npower smartphone app, you can view your bills, leave meter readings, and get in touch by chatting live with our team. Download it from the App Store or Google Play today. Or if you’d rather talk to us now, stay there and we’ll get you some help. To get started, please enter your account number now. You can find it on the first page of your bill.

To get you to the right team, tell me how you pay for your energy.

  1. If you pay by monthly direct debit, press 1.
  2. If you pay when you get your bill, press 2.
  3. If you have a prepayment meter, and you top up the credit with a key or a card, press 3.
  4. If you’re on a weekly or fortnightly payment plan, press 4.
  5. Or, if you’re not an Npower customer, press 5.