Sky: 0800 151 2747

Call Sky on 0800 151 2747

Contact Sky for free technical support and customer service regarding Sky TV or Sky Broadband, Fibre & Talk via their freephone contact number 0800 151 2747.

Hi and welcome to Sky.

We couldn’t match your account to the number you’ve called from. To help us match you faster, please enter a different phone number that could be linked to your account.

Sorry, I didn’t catch that. Please enter your primary telephone number, which is likely to be your main landline or mobile number.

To get you to the right place, what’s the reason for your call? You can say things like “to pay my bill” or “the engineer hasn’t arrived yet”. So go ahead, what’s the reason for your call?

  • If you’re an existing Sky customer, press 1.
  • Otherwise, press 2.

1 (existing customers)

  • If it’s about your bill, press 1.
  • If you’re moving home, press 2.
  • If something’s not working, press 3.
  • To upgrade your Sky account, or rejoin Sky, press 4.
  • To reduce your subscription, or leave Sky, press 5.
  • Or, to talk to us about a Sky mobile, tablet or laptop, press 6.

2 (anyone else)

  • If you’re interested in joining Sky, press 1.
  • If you have placed an order recently, press 2.
  • For anything else, press 3.

Sorry, I still didn’t get that. For further help and account information, please visit

0800 151 2747
2024-02-09 13:05

Hi and thanks for calling Sky. I’m sorry but the department you have called is currently closed. Please call back between the hours of 8:30am and 11:30pm, 7 days a week, when a member of our team will be happy to assist.

0800 151 2747
(out of hours)

Alternative numbers

Alternative numbers connecting you to the same Sky helpline include:

  • 0800 151 0775 – This is a freephone number. Calls to this number are completely free and don’t consume time from your free minutes allowance.