TalkTalk: 0800 049 1424

Call TalkTalk on 0800 049 1424

New and existing customers can call TalkTalk for free on their freephone contact telephone number 0800 049 1424. On this helpline, TalkTalk’s customer service staff offer help with account enquiries and provide technical support relating to their TV, phone and broadband services.

Hello there. Welcome to TalkTalk. Are you already a TalkTalk customer?

  1. If you’re already a TalkTalk customer, say Yes, or press 1.
  2. If not, say No, or press 2. If you’re looking to sign up for one of our great offers, then it’s 2.
  3. Or say “I’m not sure” or press 3.

So we can get you where you need to be, I’ll need to know why you’re calling today. So, in a few words, what’s the reason for your call? You can say things like “what’s my balance” or “I’ve lost my password”, so what’s the reason for your call?

  1. If you want to join us, or upgrade your package, press 1.
  2. If it’s about your bill or payment, press 2.
  3. To report a fault, or if you just need some technical help, press 3.
  4. If you’re thinking of leaving us, press 4.
  5. And for anything else, press 5.

If you need help, you can view your bills, make a payment, manage your boosts, and much more, online at Thanks for calling. Goodbye.

April 2017

Alternative numbers

Other freephone numbers that route callers through to the same TalkTalk customer service helpline include:

  • 0800 107 9000 – This is a freephone number. Calls to this number are free from all UK mobiles and landlines, and don’t consume time from free minutes allowances.